Delivery & Returns

  • Salt is delivered within 14 days of purchase & delivered by our own delivery service.
  • Replacement cartridges are posted 1st class by Royal Mail.
  • Large equipment such as water softeners & drinking water systems & dental equipment are delivered by TNT, manufacturer preferred courier or our own delivery service depending on your location & is delivered within 5 working days of purchase unless other wise specified.
  • Returns / refunds are accepted within 7 days of purchase and must be in original packaging & not damaged.
  • Postal / delivery costs are not covered by our returns & refund policy.